Staff working digitally in his office

First stepsDigital skills for administrative staff

Universität Basel, Raisa Durandi

The digital transformation is reshaping all aspects of higher education – research, teaching, and administrative work are all affected. As indicated in the Strategy Digitalization in Teaching, the University of Basel sees the promotion of digital skills and literacies as an integral part of its role as a modern institution of higher learning. It is committed to equipping its members with the knowledge and skills they need to live, learn, and work in an increasingly digital society.

The University of Basel offers resources for its administrative staff to expand their digital skills and literacies.

 

Learning more about digital literacies

The Framework Digital Literacies, based on the JISC model for digital capability in academic contexts, serves as a guide for digital skills and literacies at the University of Basel. It provides a comprehensive perspective on digital education, integrating not only technical skills but also more general themes such as security, data protection, inclusion, health, and sustainability.

Detailed information on digital literacy development at universities and specifically on the Framework Digital Literacies can be found in the self-learning resource Introduction to Digital Literacy Development in University Teaching (Unibas login required).

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Discover the university’s onboarding course for students

The self-study course UPGRADE your digital skills provides a presentation of the digital infrastructure of the University of Basel as well as several modules to help students develop the skills they will need in their studies.

The course is primarily aimed at new students, but is also accessible to all university members. It contains information, for example on topics such as AI or copyright, which may also be interesting for administrative staff. The course is currently available in German only.

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Expanding software skills

The University of Basel offers its administrative staff a wide range of tools for administrative work. An overview is provided in the IT Services catalog. The IT Services also offers training on specific tools, such as Confluence, the university’s intranet software, or Microsoft Office. More information can be found on this web page.

Recommendations for using tools for video conferencing can be found on the web page Gettings started with online and hybrid meetings. This resource covers topics such as technical setup, netiquette, and flipped meetings.

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Discovering and using AI

The meaningful integration of AI-based tools in learning and teaching is currently a central topic in higher education worldwide. In administrative work, generative AI can also help optimize workflows. To take advantage of this technology, AI literacy and a reflective approach to the AI transformation are important prerequisites.

As part of its AI-Initiative, the University of Basel offers a training program to support administrative staff in acquiring the AI skills they need for their work. More information on this web page (in German).

When using AI tools for administrative Work, some important rules in the areas of data protection, quality control and transparency apply. You will find a presentation of these rules on this intranet page (Unibas-Login required). 

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Designing and sharing documents and multimedia resources

The administrative staff of the University of Basel have access to a range of templates to produce documents that conform to the organization's Corporate Identity (Intranet, Unibas-Login required).

In addition, the University offers freely accessible resources on various aspects of information design and scientific communication, including online courses on how to create graphically appealing learning materials (in German) and guidelines for the creation of presentations and posters.

When creating content intended for public access, knowledge of copyright and freely usable resources is helpful. This web page provides an introduction to these topics. You will find more detailed information on the web portal CCDigitalLaw.

To ensure inclusion, knowledge of accessibility principles is useful. Thisself-learning resource provides a guide for creating accessible documents, videos, and audio files, as well as for conducting accessible video conferences.

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Applying digital security principles in everyday work

When working in a digital environment, it is advisable to follow a good security practice – this applies both to working within the University of Basel’s infrastructure and to working remotely using your own devices. To protect yourself from threats such as security breach, data loss or identity theft, there are a few good practices summarized on the website Getting started with digital security .

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Kontakt

For any questions regarding digital literacy, please use the email address digital-literacies@unibas.ch.

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